GDPRcompliance
Last updated: February 2026
1. Data Controller
VIVID acts as the data controller for personal data processed through our platform. We are committed to protecting your rights under the General Data Protection Regulation (GDPR).
2. Legal Basis for Processing
We process your data based on: contract performance (providing services), legitimate interest (improving our platform), consent (marketing communications), and legal obligation (tax and billing requirements).
3. Your Rights
Under GDPR, you have the right to: access your data, rectify inaccurate data, erase your data ('right to be forgotten'), restrict processing, data portability, and object to processing.
4. Data Retention
We retain your data for as long as your account is active. After account deletion, we may retain certain data for up to 30 days for backup purposes, and billing records as required by law.
5. Data Transfers
Your data is processed on Cloudflare's global network. Cloudflare complies with EU-US Data Privacy Framework. We ensure adequate safeguards for any international data transfers.
6. Data Protection Officer
For GDPR-related inquiries or to exercise your rights, contact our team at hello@vividai.tv.